Contact Bixford

Before you contact the Bixford support team we would like to invite you to read our FAQ. Your answer could be answered in there and you may save yourself time.

Now to contact us, we need you to be as detailed as possible:

  • If you have an order number, please include it.
  • If your item is damaged, include a picture.
  • If you need your order changing, give us as much information as you can.
  • The more detailed your email is, the better we can serve you :)
  • If you want to cancel, please ensure you ordered less than 24 hours ago.


Email your queries at:


Support Times:

All queries are answered within 1 business day.